When your internet is down, it is irritating. Have your entire household working, playing, streaming, and binge-watching news at the same time? The rise of smart home appliances, online gaming platforms, and video streaming services makes it more essential than ever to keep a stable internet connection. There may be a problem on your end if you’re experiencing latency. To get back online, try these simple router tips before calling your ISP. There’s a strong possibility the issue is on your end and not with your internet service provider if you’re experiencing latency. Check out our suggestions for troubleshooting your internet connection before you call your cable company to schedule a service call.

We’ll show you the quickest ways to figure out the issue and get back online, whether you have a wired Ethernet connection and are connect to Wi-Fi but are unable to access the internet.


Go to any internetspeed-testing website (which opens in a new window) and perform a speed test if your internet is operational. Your computer’s actual speed will be indicate by a value in megabits per second. After then, check your bill on the website of your ISP such as if you are an Xfinity WiFi customer, however, Xfinity rarely underperforms on its internet speeds thus you need a reliable connection if you are facing speed issues. You are receiving the speeds you paid for if the number on your bill matches the result of your speed test. You’ll need to upgrade to something faster if that feels too slow. You should continue investigating if your speed test results are much slower than the speed you are paying for.


Numerous issues can cause your Wi-Fi connection to lag. If doing so resolves the issue, your internet speed is being slow down by a weak Wi-Fi signal. How many bars are present on your computer’s Wi-Fi icon?

If you have a few bars, you might need to buy a Wi-Fi extender or relocate your router to a more central area of your home. If there are many Wi-Fi networks in your building but you still get full bars, it may just be too crowded there. Changing the channel or switching to the 5GHz frequency may help.


Are all of your devices experiencing the issue, or is it just one of them? Check to see whether someone else’s laptop or your tablet can access the internet if your PC is having issues. You can safely limit the issue to a single machine if it only affects that one device. It can be a problem with your browser’s cache if there isn’t a known outage. To check if it resolves the connection issue, you might want to try accessing the website from a different browser or in a private browsing window.

Try another website if the one you’re on won’t load. If you can access other websites without any issues, the issue is probably with the website you are accessing, so you will need to wait until they resolve it.


A Domain Name System (DNS) server is use by your computer to find the IP address of a website when you enter its URL into your browser. These servers can occasionally experience issues, making it challenging to access websites with their amiable domain names (like By entering an IP address into your browser, which is one of Google’s IP addresses, you can try getting around your DNS server. If the page loads correctly, changing your DNS server or possibly flushing your DNS cache will be required to resolve your issues.


Check your system for malware, spyware, and viruses because these things can all significantly slow down your web browsing and affect how well your computer runs. Malicious software on your computer can occasionally interfere with your internet connection. There are many free and paid programs available in addition to Windows Defender, which is a built-in security program that can work well.


In the bottom-right corner of Windows and the top-right corner of macOS, look for the Wi-Fi signal icon. Make that you are connect to the correct SSID with the right password by clicking the icon. If not, you might be automatically connecting to the wrong network. To verify sure the adapter is utilizing the right gateway address and other settings, you can also check your network adapter settings in the Control Panel’s Network and Sharing Center.

Windows can assist you in problem diagnosis if you are connected to the proper network but are still experiencing issues. Resetting the adapter in this manner can occasionally resolve frequent problems.

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